Got Questions? We’ve Got Answers.

What is Prime Pay Group?

We’re a leading provider of ATM and merchant services, founded by industry experts with over 25 years of combined experience. We help businesses increase revenue and streamline payment operations with customized solutions.

What types of businesses do you serve?

We work with a wide range of industries including hotels, bars, restaurants, retail stores, convenience stores, truck stops, laundromats, nightclubs, stadiums, universities, hospitals, and many more. If your business handles cash transactions, we have a solution for you.

What areas do you serve?

We provide nationwide coverage. Contact us to confirm service availability in your area.

Do you work with high-risk businesses?

Yes. We have specialized solutions for high-risk industries that traditional processors often decline.

What kind of support do you offer?

24/7 live support, 365 days a year. Real technicians, no bots, no long wait times.

What payment methods do you process?

All major payment types: Visa, Mastercard, Amex, Discover, debit cards, mobile payments (Apple Pay, Google Pay), contactless (NFC), and online payments.

Are your ATMs secure and compliant?

Absolutely. All our equipment features end-to-end encryption, EMV chip readers, and anti-skimming technology. We’re fully PCI DSS and ADA compliant.

What happens if the ATM breaks down?

Our monitoring system often detects issues before you do. We dispatch certified technicians quickly, with most repairs completed within 24-48 hours.

Can I monitor my ATM remotely?

Yes. Access real-time transaction data, earnings, and machine status from any device through our online portal.

How do I get started?

Just contact us for a free consultation. We’ll evaluate your needs, recommend the best solution, and guide you through every step.